FAQs

Q: How do I enroll for 24/7 Online?
A: You can go to our website at www.firstbank-ok.com to get an application and submit it online or stop by either location and a member of our staff will be happy to help you with your enrollment. Once we receive your online application, we will send out your password in 3-5 business days. If you enroll at one of the locations, we can issue you a password the next business day. Upon your first visit to the Internet Banking site, your User ID will be your SS#. Once you access the site, you will automatically be prompted to change your User ID and Password.

Q: What do I need to access 24/7 Online?
A: You will need a connection to the Internet, and a Web Browser which supports 128- SSL encryption. Netscape Navigator 3.0 (or higher) Or Microsoft Explorer version 3.02 (or higher) both support this encryption. You may contact either of these vendors for a current copy of their browser. Internet Banking works on any operating system that supports the browser listed above including, but not limited to, Windows 3.1, Windows 95, Windows NT and Macintosh. You also need an account with FirstBank and an assigned User ID and Password.

Q: Can I change my Password?
A: Yes, you can change your Password as often as you want. Just click on “Services” then “Change Password” and follow the simple instructions.

Q: What if I forget my Password?
A: We do not have access to your Password once it has been changed. However, we can reset it for you and you can change it to a password of your preference.

Q: What if I get an error message?
A: If you get an error message please make a note of the message. Then simply call the bank and we will work to resolve the problem as soon as possible.